• About
  • Problem
  • Solution
  • Mining Industry is one of the largest yet most overlooked industry in terms of technology and automation

    SoftServ developed a fully Automated Cloud-Based Production Reporting System for an Australian Coking Coal Mine. The entire production reporting was done manually earlier, may it be a recording of the number of miners, total tons of coal mined in a day spread out in 3 shifts or weekly/monthly production reports for target vs actual.

    SoftServ has successfully developed and delivered software for automation of a lot of activities on the Mines, including but not limited to Production Reporting, Distribution and Tracking of Crews, Shift Management & Business Intelligence Reporting

  • The Client Company faced the following issues:

    1.There were 3 shifts with 500+ coal workers and it was very difficult to rotate them and keep a track of who was posted where and in which unit.

    2.The entire recording of the total production of coal per day/week/month and the year was done manually on paper, which was quite a cumbersome task.

    3.It was also gruesome to do all the calculations manually.

    So the client needed a software application to automate their Production Reporting of Coal. Their requirement was of a system that could track the progress of tons of coal extracted in a day/week/month or year.

    The client had the following broader level requirements:

    1.Production Reporting for Coal extraction in tons for Panels/Units/Shifts and Crew

    2.Production Reporting for Panels/Units/Shifts and Crew on basis of per meter extraction

    3.Distribution and Tracking of 500+ workers among 5 Crews i.e. A,B,C,D and E

    4.Alignment of the workers in 3 shifts i.e. Morning Shift (MS), Afternoon Shift (AS) and Night Shift (NS)

    5.Tracking of active and inactive coal units.

    6.BI (Business Intelligence) reports.

    To view total production on daily/weekly/monthly or yearly basis

    To view shift wise Production Reports

    To view production loss due to various events

    To view comparison between Target and Actual production

    To view LW (Longwall) and Dev. Production Reports

  • A role based cloud application was designed and deployed in less than 6 months with the following Modules:

    1.Role and access based system (CRO enters data >> TechServ validates and approves)

    2.Automated form filling with predefined target data for a shift/crew/panel and unit combination with an ability for CRO to edit it as per actual figures.

    3.Complete work flow and data flow (Shift start to end production/loss (downtime on basis of Delay Codes) and approval)

    4.Dashboard representation to present all production tonnage reports and other reports.


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